What are your listening challenges?
Listening is an important part of all communications. Whether in person, on the phone or via electronic media we are always communicating and in business effective listening skills are critical for success.
The purpose of this course is to empower participants to become more effective communicators by using the skills identified in the Characteristics of Self-Empowerment to enhance their interpersonal communications on the job through effective listening skills. The program's goals are to assist participants to overcome blocks to listening, build rapport, acknowledge the speaker and clarify the speaker's message and meaning.
Program Objectives: Upon Completion of This Program, Participants Will Be Able To:
- Understand the role and process of effective listening in the workplace
- Recognize the impact of verbal and nonverbal techniques
- Review listening skills as they relate to interpersonal communication skills
- Develop individual action plans designed to apply course learnings on the job.
Important Note: This program is designed for middle to senior-level executives, managers and business owners as well as support staff members.
If you have decided that you want to empower yourself and your team to improve how you communicate and listen to each other, this is the course for you!
Click here: Contact Us for more information regarding scheduling and pricing. Additionally, if you prefer, you can call 908-625-8963 or email